Simphony Point of Sale
Simphony POS for restaurants
Simphony is a comprehensive restaurant management solution designed to meet all of the industry’s needs. This POS system powers some of the most successful food and beverage establishments globally, from small local coffee shops and fine dining restaurants to large fast food chains, stadiums and theme parks. As a cloud-based point-of-sale platform, Simphony enables restaurateurs to improve their operations both online and in-store, offering real-time management from any device.
The world’s leading cloud-based point of sale
Interactive Orders
Simphony’s interactive ordering screen allows you to take orders as the customer tells you without interrupting them. It also encourages cross-selling and upselling, while providing the flexibility to change orders on the fly.
Each employee receives the most appropriate interactive ordering screen for their specific role, environment or position. Cocktail screens for bartenders, full menu screens for table servers – all fully customizable to fit the needs of any business.
Real-time table management
Simphony’s simple, customizable table management screen improves efficiency and customer service while helping to repurpose tables and meet revenue goals.
It provides servers with the ability to know the status of each dining experience and the amount of time customers have been at each table. Simphony also sends service alerts to help staff be more attentive to each customer.
Multi-language support and custom skins
Customize Simphony’s graphical interface to match your restaurant’s look, feel, and layout. Simphony also supports multiple languages and currencies, including Chinese, Japanese, Spanish, French, German, Italian, and more. Whether you operate in a single country or across the globe, we’ve got you covered.
Hardware Add-ons
Simphony is ready to work with cash drawers, EMV credit card readers, receipt printers, fingerprint scanners, scales, barcode scanners and other peripherals from a wide variety of third-party vendors.
Reservations and waiting lists
The reservation list allows your dining staff to manage all reservation requests quickly and easily. If your restaurant uses future reservations or multiple dining room layouts, a tabbed template will provide your staff with an easy way to navigate between wait lists, reservation lists, and table layouts.
If no table is immediately available, your customer can add their name to a wait list. The wait list also displays reservations before their scheduled arrival, so you can easily manage your wait list and reservations from one screen. Your dining staff can add, change, and remove wait requests from this list, and when customers on the wait list are ready to be seated, they can simply drag and drop their name from the wait list to a table.
Point of sale for restaurants
Whether you own a local coffee shop or a global restaurant chain, Oracle Simphony will be the right restaurant management system for your business. Our software and hardware options give you the freedom to create your ideal restaurant POS system. No matter where your restaurant is now or where it will be located next, you can count on 24/7 global support year-round from a company you can trust.
Switching to NetSuite has been one of the best decisions Pulsen has made, allowing us to grow and unify our processes without any limitations. We thank the BeExponential team for facilitating the incorporation of this tool, helping us create positive well-being and achieving the expected results for our company.
René Miguel Hernández Gutierrez
Internal Auditor, Pulsen